Shipping
What are your delivery times?
Domestic orders (within Australia)
Free Standard Post on all orders over $100 AUD
Free Express Post on all orders over $200 AUD
Regular postage (estimated) Metro Areas: 3-5 business days. Remainder of Australia: 10 business days
Express post (estimated) Metro Areas: 2-3 business days. Remainder of Australia: 3-5 business days
*Australia Post may take up to 24hrs to process the parcel at the local depot for tracking information to display
All services excludes dispatch, processing times with Australia Post, and any transit delays as notified by the Australia Post tracking.
Please note that shipping times are estimates and actual delivery times may differ. We ship via Australia Post.
We recommend placing Christmas orders in advance to avoid disappointment.
How much will shipping cost?
Shipping will be calculated during the checkout process, please refer to the shipping policy.
Can you provide worldwide shipping?
Yes, we ship worldwide. Please see our shipping rates upon checkout.
My Order
How can I cancel my order?
Please follow cancellation policy
What if I receive the wrong product?
Please contact us at hello@sanddriftsurf.com so we can rectify this asap for you
Do you offer exchanges for faulty items?
Please refer to return policy
Product
How do I return my product?
Please refer to return policy
How do I care for my product?
- Wash me separately
- Make sure you give me a cold machine wash
- Don’t dry clean, bleach or tumble dry
- Dry in shade
- For best results please wash in
washing/swim bag for laundering
